Social media strategy and management

Social media, without the time drain.

Social media works best with a clear purpose: the right channels, posts that support what you sell and a rhythm you can keep up. I build that plan with you, then schedule, publish and monitor the posts, so your business shows up consistently without taking over your week.

Social media strategy is part of your action plan. Ongoing social media management from $200 per week, AUD ex GST.

Not sure social media is the right next step? Start with a digital assessment

Content calendar Approved view
This month3 posts a week
Approved and scheduledAwaiting your approval
This week
Tue · Instagram · Meet the teamPublished
Thu · Facebook · Weekend brunch menuScheduled
Comment: Can you cater for 20?Passed to you

You approve the month in advance. Questions are answered from information you provide, or passed to you.

Clear purpose
Channels and content themes chosen for what you want to grow.
Your approval
A monthly calendar you review, edit and approve before anything is scheduled.
A steady rhythm
A posting plan built around the time and material your business can provide.
How it works

From a clear plan to a steady presence

Step 1 sets out where to show up and what to say. Step 2 puts it into action every month, with your approval before anything goes out.

Step 1

Social media strategy

Where to show up, what to say and how often.

Part of your action plan
  1. 01
    Step 1 of 8

    Choose where to show up

    Focus on the channels that matter

    We agree which channels suit your business and your customers, and which ones you can leave alone.

    We also agree what social media should do for you: build trust, bring people back, or prompt an enquiry, booking or visit.

    Your benefit

    Effort focused where your customers actually are.

  2. 02
    Step 2 of 8

    Agree what to talk about

    Content themes matched to what you want to grow

    I set out content themes tied to the products or services you want to promote, the questions customers ask and the work that shows what you do.

    Your benefit

    Posts with a purpose, connected to your business goals.

  3. 03
    Step 3 of 8

    Set a rhythm you can keep

    Consistency over volume

    We agree how often to post on each channel and which formats to use.

    The plan is built around the time, photos and input your business can realistically provide.

    Your benefit

    A posting plan that lasts beyond the first month.

  4. 04
    Step 4 of 8

    Set your tone and approvals

    Sound like your business

    I prepare practical guidance on tone, formats and how posts are reviewed and approved, so anyone creating content for your business stays on brand.

    Your benefit

    Clear guidance your team, or I, can work from.

Step 2

Social media management

Posts created from your strategy, approved by you and published on schedule.

$200 / week
per service, AUD ex GST
  1. 05
    Step 5 of 8

    Plan the month ahead

    Approve a calendar in advance

    Each month I prepare a calendar with the posts, captions and images planned for each channel.

    You can approve, edit or remove anything before it is scheduled.

    Monthly calendarExample
    DayChannelPostStatus
    TueInstagramMeet the teamApproved
    ThuFacebookWeekend brunch menuApproved
    SatInstagramNew seasonal drinkYour edits
    Your benefit

    You know what is going out, and when, before it is published.

  2. 06
    Step 6 of 8

    Schedule and publish

    Consistent, on-brand posting

    Approved posts are scheduled and published on your chosen channels, on the rhythm we agreed.

    Your benefit

    A steady presence without daily effort from you.

  3. 07
    Step 7 of 8

    Monitor comments

    Questions handled the way you prefer

    I monitor comments on your posts and handle questions the way you prefer: passed on to you to answer, or replied to using information you have provided.

    Anything that needs your expertise or judgement is passed to you either way.

    Your benefit

    Customers get answers, and you see what needs your attention.

  4. 08
    Step 8 of 8

    Report what is working

    Measure what matters

    Each month you receive a performance report covering reach and engagement and, where tracking is available, the enquiries, bookings or visits that came from social media.

    Likes and follows are useful signals. Enquiries and bookings are what you make decisions on.

    Supporting signalsReach and impressionsLikes, comments and follows
    Business outcomesEnquiries by message or phoneBookings or orders, where tracked
    Your benefit

    A clear view of what to keep doing and what to change.

Deliverables

What you receive

  • A channel and audience plan for your business.
  • Content themes matched to what you want to grow.
  • A posting rhythm your team can sustain.
  • Guidance on tone, formats and approvals.
  • A monthly calendar you approve in advance, if you choose management.
  • Posts scheduled and published on your chosen channels.
  • Comment monitoring and a monthly performance report.

Social media services

A consistent, on-brand presence without the time drain.

Step 1
Social media strategy
Part of your action plan
Step 2
Social media management
$200 / week
AUD ex GST. Optional, runs on your strategy.
Discuss your social media
The Dove Digital difference

You stay in control of what your business says

My role is to make your social media purposeful, consistent and easy to approve.

You know which channels you are on and why, what will be posted before it goes out and which results matter. That keeps social media working for your business, rather than the other way around.

Paul Hannigan, Founder, Dove Digital

01

Where you show up

Channels chosen for your customers, not for everyone.

02

What you post about

Themes tied to what you want to grow.

03

What goes out, and when

A calendar you approve before anything is scheduled.

04

Which results matter

Enquiries and bookings kept apart from likes.

“Paul took my business and turned it into a complete online system: the brand, the website, the marketing, ads and launch plan. He spent time to really understand my business and my customers and never lost sight of the person on the other side of the screen.”

Diana, Clinic Owner, Sydney

Questions You May Have

Do I need to be on every platform?+

No. Most small businesses are better served by one or two channels used well. The strategy identifies which ones suit your customers.

Who provides the photos and videos?+

Real photos of your work, team and premises help people trust you, so we agree what you can supply and how. If you would also like posts, carousels and short videos created for you, that is part of content creation and management.

Will you reply to comments as my business?+

If you would like me to. You can choose to have questions passed on to you, or answered using information you have provided, such as prices, opening hours and services. Anything that needs your expertise or judgement is passed to you either way.

Do I approve the posts?+

Yes. You approve a monthly calendar in advance and can edit or remove any post before it is scheduled.